Privacy Policy
Last updated: April 2026
1. About This Policy
Loxent ABN (Loxent, we, us, our) is committed to protecting the privacy of your personal information. This policy explains how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and business name (via contact forms and assessments)
- Information about your business and AI readiness (via our assessment tool)
- Technical data such as IP address, browser type, and pages visited (via analytics)
- Any other information you voluntarily provide to us
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide AI consulting services
- Deliver AI readiness assessment results
- Improve our website and services
- Send relevant communications (with your consent)
- Comply with legal obligations
4. Data Storage and Security
We store data using Australian-hosted cloud infrastructure (AWS Sydney region). We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no data transmission over the internet is guaranteed to be completely secure.
5. Third-Party Disclosure
We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist in operating our website and services (e.g., email delivery, hosting), subject to confidentiality obligations.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. To make a request, contact us at hello@loxent.com.au.
7. Cookies
Our website may use cookies and similar technologies to enhance your experience and collect usage data. You can manage cookie preferences through your browser settings.
8. Contact Us
If you have questions about this privacy policy, contact us at: